AI Customer Engagement Platform

AI CUSTOMER ENGAGEMENT PLATFORM

AI Agents That Drive Value at Every Step of the Customer Journey

AI CUSTOMER ENGAGEMENT PLATFORM
Personalize interactions with AI that knows your customers

Website Lead Generation

Turn visitors into leads with 24/7 AI agents that consult, engage and collect contact details.
Drop-out Management

Win back users who abandoned onboarding — uncover reasons and guide them to completion.
Customer Service

Answer complex questions instantly, perform operations, escalate when needed — and suggest relevant products at the right moment.
Cross-Sell / Up-Sell

Uncover client needs and suggest options from pre-approved offerings with clear explanations of benefits, pricing and terms.
Debt Recovery & Collection

Automate recovery with timely, two-way outreach — reduce effort and improve repayment rates.

1

Deploy AI agents with deep customer context

Full visibility into products used, past interactions, and behavioral history.
2

Enable fluid AI–human collaboration

Agents and humans operate in the same data environment, with seamless handoff and co-pilot capabilities that keep conversations intelligent and continuous.
3

Segment intelligently and activate AI-powered outbound

Drive real-time, two-way engagement at scale with campaigns that convert.
4

Track what matters and optimize relentlessly

Across agents, campaigns, and the full customer journey.

Robust Data Security & Privacy

Deploy fully on-prem or in your private cloud (AWS, Microsoft Azure). No data ever leaves your perimeter.

Seamless Integrations

Easily connect with any back-end systems, corporate infrastructure and public services via APIs and standard protocols.

Regulatory & Audit Readiness

Detailed audit logs and robust access controls — enabling full visibility into every action, response and data exchange.

Controlled Agent Behavior

A flexible instruction system limits agent responses based on the communication stage.

Platform Capabilities

Your AI Ops Foundation

01

Complete performance visibility

Monitor performance across AI and human agents in a single view. Spot issues faster, track what’s working and what’s not, and make smarter decisions using LLM-powered analysis.
02

Advanced Outbound Campaigns

Design and launch coordinated, multi-channel campaigns powered by AI agents. Automate outreach and follow-ups with smart timing and personalization.
03

Multilingual &
Multichannel Communication

Engage users in 150+ languages and across all key channels — voice, chat, email, messengers, SMS, and mobile apps.
04

Model Agnostic
Architecture

Choose the best LLM for your needs — open, proprietary, cloud, or self-hosted. Use GPT, LLaMA, Mixtral, Qwen, and more.
05

Human in the loop

AI handles routine tasks, while humans stay in control when it matters most. Built-in co-pilot mode helps operators respond faster with AI-suggested actions and maintain compliance and trust.

Customers

Trusted voices,
proven value

Yoola

With Flametree, we launched an AI Agent that supports dozens of creators daily — instantly handling inquiries, routing requests, and reducing our team’s workload. The fast integration and deep customization made it a game-changer for our support and sales operations.

Yury Smagrinsky CEO, Yoola
UPPERSETUP

Flametree helped us take a real step toward making AI the core of our business. We didn’t just plug in some AI — we rethought how we connect with potential clients from the very first interaction. The result: faster lead response, better conversion and a scalable way to grow.

Vitaliy Chiryassov Founder & CEO, UPPERSETUP
BizMission

With Flametree Telegram became more than just chat. We wanted every Bizzmission member to feel heard and supported — and Flametree made it simple. Now our members get quick, relevant support right where they are — so we can focus on building stronger relationships and helping our community grow.

Stanislav Natapov Founder, BizMission
Monetech Servicios

Flametree turned everyday customer questions into moments of connection. Whether it’s through our website chatbot, mobile app, or WhatsApp, our virtual assistant is always ready with fast, accurate answers - no more long wait times or inconsistent responses. By using Flametree, we’ve been able to provide high-quality service with a small team, and as our customer base grows, we can scale our Customer Care team efficiently.

Ana Paula Cacho Rojas Head of Customer Care
Maksim Kuznetsov — content creator and influencer

It was important to me that the AI agent spoke my language — understood my principles and knew my content. With Flametree, we made that happen: my subscribers interact with the AI as if they’re talking to a real person — someone they trust and are genuinely grateful to. I now have a new channel to connect with my audience: I can offer relevant products, understand their needs more deeply, and get more value from our interactions. Just one post inviting people to chat with the AI brings in 300–400 meaningful and helpful conversations — all from people who are actively looking for guidance. It’s a powerful tool that works.

Maxim Kuznetsov Author of a Health Video Blog

Questions

FAQ? Not anymore

Don’t scroll for answers — just ask. Our on-site AI Agent
is ready to answer any question about Flametree in real time.

Flametree Assistant

Welcome to Flametree! I'm Flame, your AI assistant, ready to help with any questions about our platform and services. How would you like me to address you?

What large language models do you use?

Flametree is model-agnostic and can work with a wide range of large language models (LLMs), including Llama, Qwen, Mixtral, GPT, and others—whether they are closed-source or open-weight. You can select the LLM that best fits your requirements, and Flametree supports both private and cloud deployments. Are you interested in using a specific LLM, or do you have a particular use case in mind for your organization?

Website Lead Generation

Drop-out Management

Customer Service

Cross-Sell / Up-Sell

Debt Recovery & Collection

AI Agents That Drive Value at Every Step of the Customer Journey

Website Lead Generation

Drop-out Management

Customer Service

Cross-Sell / Up-Sell

Debt Recovery & Collection

Unlike one-way communication tools — as pushes, emails or SMS — Flametree leverages a two-way conversational approach.

Redefining Customer Communication
with Al Agents Built for
Context, Collaboration, and Conversion

Deploy AI agents with deep customer context

Enable fluid AI–human collaboration

Segment intelligently and activate AI-powered outbound

Track what matters and optimize relentlessly